Cool Fashion and Cool Trend!
SHECOOLHECOOL.com is the ultimate destination for body piercing products at very affordable prices. We offer belly button rings, tongue rings, nose rings, eyebrow rings, labret, monroe studs, nipple rings, heavy gauge barbells, navel rings, toe rings, everything you need is all here at your one stop online body jewelry store. shecoolhecool.com is the only place where you can find cool belly rings, tongue rings, nose rings and other cool fashion accessories, and the finest customer service with the convenience of online shopping.
Ordering Information
Our online store is open 24 hours a day, 7 days a week for your shopping convenience. We encourage you to order online for the most accurate and fastest possible service. SHECOOLHECOOL.com is hosted by Yahoo! Store, which uses industry-leading Secure Socket Layer (SSL) encryption to process all orders. When ordering at our store, your information is transmitted securely over the Internet in encrypted (scrambled) form so that it cannot be accessed by unauthorized third parties.
After ordering, you will receive two email confirmations from SHECOOLHECOOL.com. First, we will confirm receipt of your order within a few minutes of ordering. Then, you will be notified when your order ships out.
Coupon Use
Coupon offers cannot be combined with any other discount, offer, promotion or special incentive program and is not valid on (a) pre-orders; (b) gift cards; (c) prior purchases; (d) or sale items unless promotion specifically states otherwise and may have a minimum purchase associated. Offer must be used at time of purchase. Orders cannot be revised once shipped. Discount is applied proportionately to all items in transaction; any return of merchandise purchased with a discount will be refunded for the proportionate amount actually paid. No cash value. Offer valid during time specified or while supplies last.
Cancel or Change Order
We are happy to accommodate changes to your order before the order is shipped. We usually ship within 48 hours of receiving an order. Any changes to your order; billing, shipping, items, quantities, etc. must be in writing to support@shecoolhecool.com. This will ensure a record of your request to refer back to. We will reply with a confirmation email letting you know the status of your request.
Payment Information
- We accept Visa, MasterCard, American Express, Discover, JCB, Diner's Club, PayPal, and Money Order.
- Please be sure to provide your exact billing address and telephone number--the address and phone number your credit card company has on file for you. Incorrect information may cause a delay in processing your order.
- You can be confident that your personal and account information is secure at shecoolhecool.com and yahoo.com.
Sales Tax
SHECOOLHECOOL.com is located in California and we are required by law to charge sales tax within California. No other states are charged sales tax.
Shipping Information
- We offer FREE standard shipping on all US orders (including Hawaii and Alaska) over $29
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Our shipping and handling fee is Only $4.99 for orders under $29. (please allow 3 to 7 business days for delivery)
We ship all orders within 48 hours during business days (Monday to Friday, excluding official holidays)
We ship to APO/FPO addresses and following countries:
Argentina; Austria; Australia; Aruba; Barbados; Belgium; Bermuda; Brazil; Bahamas; Canada; Cayman Islands; Chile; China; Costa Rica; Cyprus; Denmark; Egypt; Finland; Fiji; France; France, Metropolitan; Germany; Greece; Greenland; Guam; Guatemala; Hong Kong; Iceland; Ireland; Israel; Italy; Jamaica; Japan; Korea, Republic of; Kuwait; Luxembourg; Macau; Malawi; Mexico; Monaco; New Caledonia; Netherlands; Netherlands Antilles; New Zealand; Norfolk Island; Norway; Panama; Peru; Papua New Guinea; Philippines; Poland; Puerto Rico; Portugal; Saudi Arabia; Singapore; South Africa; Spain; Sweden; Switzerland; Taiwan; Thailand; Turkey; Trinidad and Tobago; United Arab Emirates; United Kingdom; United States; US Minor Outlying Islands; Venezuela; Virgin Islands (U.S.)
International shipping and handling fee is only $6.99. (please allow 7 to 14 business days for delivery)
Return Policy
Customer satisfaction is our #1 priority. If there is ever a problem with your order, we'll do our best to remedy the situation. Due to the health regulations, SHECOOLHECOOL.com can only exchange to exact same item if an item has a manufacturing defect that we failed to detect.
RMA Request:
You must request an RMA number within 3 days of receiving your order and the product must be returned within 10 days of receiving an RMA number.
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Contact us for RMA number at return@shecoolhecool.com
- Please state your full name, order number, product ID number and purchase date when you request for RMA number.
- Once you have received your RMA number, you must clearly mark the RMA number on the shipping box containing the product you wish to return.
- Please enclose a copy of your sales receipt.
- Please return all products via UPS or insured Parcel Post.
- We will not assume responsibility for lost or damaged packages if other shipping methods are used.
Return Address:
SHECOOLHECOOL.com Return Center
701 Brea Canyon Rd. #7
Walnut, CA 91789, U.S.A.
Please Note:
All returns are subject to a 15% restocking fee.
Our shipping and handling fee and your costs for returns are not refundable.
Contact Us
Our #1 priority is customer service. If you have any questions or concerns about our products, please feel free to contact us at support@shecoolhecool.com We will be glad to answer any of your questions to the best of our ability and in a timely manner.
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